About The Position

Ensemble Music Schools is seeking a fun and professional Student Success Manager to help administer our growing network of music schools offering online & in-home lessons in several cities across the US.

The Student Success Manager will engage with and get to know prospective students and families, connecting them with our fantastic teachers and coordinating their lesson schedules. This position is public-facing, so someone who enjoys talking to and connecting with students (both prospective and enrolled) would be a perfect fit.

The Student Success Manager will serve as the primary point of contact for our students, families, and teachers to ensure smooth functioning of our day-to-day operations, and will work in tandem with our schools’ Program Director, who will assist you in managing the schools by handling more of the “behind-the-scenes” work including teacher engagement, school-wide professional development & teacher training, marketing & social media, and systems development.

Primary responsibilities include:

  • Responding to phone calls and emails from students and families regarding enrollment, scheduling, and other requests for information
  • Connecting new students with a teacher who would be a great fit for them; help convey the
  • dynamic talents of our teachers to prospective families/students
  • Interfacing with teachers to help them manage their student schedules
  • Helping to organize and execute student performance opportunities and other community events
  • General administrative tasks as needed

The successful candidate will be an organized, motivated self-starter with a strong customer service mindset. A demonstrated interest in music and music education would be an asset. If you love working with people and have a passion for music that you can’t wait to share, this position could be a great fit.

Pay will be commensurate with experience. Medical, dental, and vision benefits are available to full-time employees. A 401(k) with company matching is available to all of our employees after 3 months on the job.

About Ensemble Music Schools

We own and operate a network of small music schools, and are passionate about serving our communities, making music lessons accessible to people of all ages and abilities. Our teachers are at the heart of everything we do, so we obsess over their success.


Contact Info

To apply for this position, please send a resume and brief cover letter to Chelsea Kyle. Diversity is a strength of our musical community and we invite all those meeting the above criteria to apply.

Job Type: Full-time (35 hours per week)

Pay: $14-18 per hour